• 1.Does Magicycle ebike come assembled?


    The bike comes to you 90% assembled, you just need to put 1. front wheel & 2. handlebar together, and it's ready to go.

    Most customers find it easy and did it themselves.

    Please follow the Magicycle assembly instructional video below.

    This will make it easy for you, and our customers tell us it requires about 30 minutes to complete the assembly.

    Front tire installation

    Full Assembly Instructions

  • 2.What kind of weather can I ride in?


    Magicycle is built to the IPX6 water-resistant standard. It indicates your bike is resistant to multi-directional water splashes, meaning it is okay to ride or park your Magicycle in rain. Light to moderate raindrops or splashes from a wet road will not harm your ebike, but be weary of harsher weather and rainfall conditions.

    Additionally, do not stay too long in heavy rain. The general rule of thumb is, if weather impacts your visibility and has the possibility to affect your bike's functionality, it is likely not a safe riding condition. With that in mind, safe riding!  

  • 3.Can I order Magicycle in a custom color?


    Sorry we do not currently offer custom color services.

    You can choose the color on our website, it definitely stands out.

  • 4.What's the difference between standard model and pro model?


    Pros come with Tektro hydraulic brakes, 20Ah battery, motor that provides more torque (96N.m), way longer max range (80 miles) than the standard one.

    Whereas the Standard Cruiser comes with Tektro mechanical brakes, 15Ah battery, max range of 55 miles.

  • 5.What terrains can I ride my Magicycle in? / Can I ride on the beach or sand?


    The fat tire All-Terrain E-bike allows you to conquer all types of terrain sand, snow, gravel, prairie, off-road trails, etc.

    Magicycle can be used to cruise the beach. It's important to rinse sand and saltwater off your bike every day to keep the metal from corroding.

    Parts other than moving parts (like handlebars and seats) can just be wiped down with a damp cloth.

    Or if you live in a humid area or riding off-road, we think it’s a good idea to spray down all moving parts and bare metal before riding or storing in damp or corrosive environments. After riding clean then treat again.

  • 6.Which bike would fit me?


    Bike fit is one of the most important things to consider when buying a bike.

    If you're ready to buy online, first check out the model's product page below, to see which bike would be a good fit.


    Model Recommended rider heights
    Cruiser 5'5"–6'5"
    Cruiser Pro 5'5"–6'5"
    Ocelot 4'10"–6'2"
    Ocelot Pro 4'10"–6'2"
    Jaguarundi 4'10"–6'2"
    Commuter 5'7"–6'5"

  • 7.Can I have a test ride before purchase?


    Sure! Here is the dealer map.

    You can put your address in and choose the nearby shop for a test ride.