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Magicycle e-bikes are designed to be used and enjoyed in a variety of climates and conditions. As with any bike, you need to take care of your e-bike to ensure it isn’t damaged by the elements.

Park indoors whenever possible.

If you must park outdoors in rainy or wet conditions, do not do so for an extended period of time, and afterward park in a dry location to allow the bike systems to dry out.

If covering the bike with a tarp during rain, do so only temporarily, and be sure to remove the tarp once the rain has passed to allow moisture and condensation to evaporate.

Properly store your bike.

Store the bike under shelter and in an upright position for best drainage.

Avoid leaving the bike in the rain for extended periods. If exposed to rain, dry your bike afterward, and apply anti-rust treatment to the chain and other unpainted steel surfaces.

Avoid exposure to corrosive substances.

Perform Regular Maintenance

Keep up with maintenance.

When any bike is exposed to wet conditions, it will need a more frequent maintenance schedule to prevent rust and corrosion and to ensure all systems work safely.

Clean your bike as needed.

To clean your bike, wipe the frame with a damp cloth.

If needed, apply a mild, non-corrosive detergent mixture to the damp cloth and wipe the frame.

Dry by wiping with a clean, dry cloth.

Never use the spray from a hose or a high-pressure washer on your e-bike.

Take a look at our cleaning guide here for more details.

Use touch-up paint on scratches or chips.

Keep the chain clean and lubricated.

Ensure the chain is clean, lubricated, and runs smoothly. Take extra care with chain maintenance if the bike is used in wet, salty, dusty, or otherwise damaging conditions.

Get help from a local, reputable bike shop to determine which chain lubricant ("lube") is best for your local weather and riding conditions.

Avoid Moisture and Salt

Keep your electrical components dry.

Never immerse or submerge the bike or any components in water or liquid. Doing so can damage the electrical system.

Rain is designed to flow off of electrical components from top to bottom, so be sure to keep the bike upright when the bike is wet and while it is drying.

Avoid riding on the beach, in coastal areas, or in areas treated with road salt or deicing compounds.

Doing so exposes your bike to salt (or other chemicals), which is very corrosive. Exposure to salt water or deicing compounds can cause permanent, irreversible damage to electronic components.

If riding in coastal areas or in areas treated with road salt or deicing compounds, wipe down your bike frequently and wipe or spray all unpainted mechanical parts with anti-rust treatment. Damage from corrosion is not covered under warranty.

After riding your e-bike in dirty, sandy, or wet conditions, it is always a good idea to inspect your bike to make sure all components are clear of dirt, debris, and moisture. Before every ride, inspect all components to ensure they are secure and in good condition.

An e-bike is a regular bike with the addition of an electrical drive system. This includes a battery, a motor, a way to 

integrate the motor’s power into the drivetrain, and a way to control that power. You still need to pedal an electric 

bike.

Bike fit is one of the most important things to consider when buying a bike. 

If you're ready to buy online, first check out the model's product page below, to see which bike would be a good fit.

MODELS COMPARE

An electric bike, or E-bike has an electric-powered motor hub that is designed to assist with pedaling rather than 

powering the bike without input from the rider. When riding up a hill, the motor will activate to help you reach a 

better cruising speed on an incline to make it easier to ride. Magicycle’s motor hub can be located rear wheel.

A loose connection or a low charge may cause your bike to not turn on. Follow these steps to check that your battery is charged and properly connected.

1) Press the power button

Press the on/off switch for 3s on the left handlebar to turn on the display.

2) Checking your battery

a. Be sure to charge your battery until the 3 lights on your charger turns green, depicting a full charge. It should be at least 4-6 hours.

b. If the battery is connected to the charger but won’t charge, be sure there is a fan sound inside the charger when you charge. If not, please contact our support team with a picture of your battery’s serial number.

c. Once the battery is fully charged, reinstall the battery and try to turn on the bike again.

d. If the bike still doesn’t turn on, check the battery connections as per the following section

3) Checking the connections 

Please check the cable connection of the display and the cable connections under the controller.

Plug the two pieces of each connection apart and make sure the pins are not bent, then plug them back.

And make sure the two arrows on each connection are pointing at each other.

If your Magicycle still doesn’t turn on, please contact our support team.

Few states, West Virginia, North Dakota, and New Mexico, all require e-bike insurance. States which consider e-bikes as distinct from motor vehicles do not require the insurance requirements that standard motor vehicles are subject to.

Several states see e-bikes as motor vehicles akin to mopeds and require the same license and registration 

requirements. However, most of those states do not require e-bike insurance. Although driver's insurance is rarely needed, you may wish to add your electric bike to your home and contents insurance to protect against theft or damage.

E-bikes are just like traditional bikes, you still need to pedal, but you have the option of the pedal assist or throttle on hills or longer commutes to help you cycle further with less strain on your body. Reports present that e-bikes require the same level of exercise as a regular bike, as they increase the heart-rate and require pedaling just like a traditional bike.

Proper storage of lithium-ion batteries is becoming more common as more devices use them, and your bike is no different!

Depending on where you live, with winter, may also come the threat of extreme conditions, prolonged rain or snow, and low temperatures. These factors will all have an impact on how you should store your ebike over the winter. Below are some best practices regarding e-bike storage during the winter:

1) Clean before storing. Clean all of the dirt and debris off your ebike's frame and then wipe it down with a dry cloth. Don't forget to check that the battery contacts are clean and dry. Lastly, lube the chain and spin the crankarms a couple of rotations to ensure the lube circulates the entire chain.

2) Charge your battery. Lithium-ion batteries, like the Magicycle battery, should never be stored with an empty charge. Charge your battery to a 75%-80% charge level before storing. You will want to check up on your ebike battery monthly to make sure the battery doesn't drop below the 75%-80% range.

3) Store your ebike battery in a cool, dry place and never attached to your ebike or on the charger. For example, on a wooden surface in the garage is best. If you live in an area with below-freezing temperatures, you can also store your ebike battery inside somewhere safe. Temperatures for battery storage should be between 32 °F – 104 °F (0 °C – 40 °C).

The slow starting would solve the power is abrupt and aggressive when you kick in.

You can check the following video to adjust the setting of PAS sensitivity and slow starting settings.