What kinds of Ebike accessories do Magicycle offer?
There are many types of accessories available for electric bicycles, the types we offer include but are not limited to the following list:
Locks - To protect your bike from theft
Phone Mounts - To safely use your phone for navigation or music while cycling
Bages - To distribute weight evenly and prevent movement while cycling
Helmets - To protect your head in case of accidents
Basket - Easy to carry items, improve riding stability and balance
Trailer - Easily carry more items or people
Car Racks - Withstands heavy loads and remains strong
Water Bottles - One of the necessary equipment when riding
Bottle Cages - Convenient placement of water bottles, always hydrated
Lights - To increase visibility and safety
Mirrors - Helps riders better understand their surroundings and improve the safety of their rides
Protective Gears - Protecting the safety
Saddles/Seats - One of the indispensable accessories to ensure a comfortable and stable ride
Seat Post - Adjust the height and angle of the saddle
Pedals - One of the core components of an electric bicycle that provides power
Bluetooth Speaker - Add music and entertainment to the ride to improve the fun and comfort
E-Bike Protector - Protecting Your Ebikes
Bells - Warning pedestrians and other cyclists
Pumps - Fast Inflation
Cleaning and Lubrication - Keep Ebikes clean
Batteries and Charger - The battery and charger are important parts of the e-bike, providing power and making the e-bike work
Brakes - Ensure rider safety and help riders slow or stop their ebikes when needed
Drivetrain - The indispensable accessory that enables riders to pedal forward and typically changes between gears
Handlebar Grips - Provides a stable grip
Tires and Inner Tubes - The inner tubes are inflatable rings that form the interior of some pneumatic tires
Displays - Provides speed, mileage, power, etc information
Other Ebike Upgrades - Better e-bike experience
Child Seat - Protecting children's safety
How can I make my ebike more powerful?
You can improve the performance of your e-bike by changing or installing accessories, and if you need professional guidance , you can contact us through live chat on our website or give us a call at +1 213 900 7090.
How do I choose the right accessories for me and my E-bike？
You can go through our website, to find out more information you need or you can contact our 24-hour online customer service for help
How do I receive the welcome discount？
Register our website and you will automatically receive discount coins (MAGICOINS 400) in your account.
Do I need to create an account to place an order？
There are many benefits to creating a personal account: the ability to save your shipping details, view your order history, track orders or automatically request returns. You will need to create an account to complete your purchase. To create an account, simply click on the dedicated icon in the upper right corner and enter the required information.
What is an e-bike?
An electric bike, or Ebike, has an electric motor that assists the rider in pedaling and is designed to better power the bike, making for a smoother ride and helping with long distances and uphill rides. For example, when riding uphill, the motor of an electric bike will be activated to help you achieve better cruising speeds on the slopes.
How do I place an order?
To place an order, select the product you want to purchase. Also, you can contact us through live chat on our website or give us a call at +1 213 900 7090. We have 24/7 customer service and we're more than happy to take your order over the phone at +1 213 900 7090 that we also offer an instant order service.
Where do I enter the discount code？
The field to enter any discount code is found on the checkout page. Once you have added the item to your cart, click on the shopping bag icon in the upper right corner of our home page and select the "Check Out" option so that you can find the dedicated field under the cost summary.
What can I do if the product I want is out of stock？
If the product in question is "Sold Out" then we recommend you can contact our 24-hour customer service directly on our website for assistance or give us a call at +1 213 900 7090.
When can I expect the delivery?
Orders are usually dispatched from our warehouses within 1~2 working days of the order confirmation. Generally, you will receive an email with tracking information within 2~3 days after the order is placed. Your bike will be delivered at your door by FedEx in 3~7 days depending on your location. Details may vary depending on the volume of orders placed each day. There may be delays in the dispatch of certain orders during sales or promotions.
What payment methods do you accept？
You can choose among the following payment methods:
Select the type of card and enter the required information: complete credit or prepaid card number without any spaces, expiration date, security code (CVV/CVC) on the back of the card, and the name of the cardholder. The order total will be held on the card and will be used only to pay for the order. If the order is partially or fully canceled, the amount being held will be automatically released. The release time may vary depending on the card issuer.
A service that allows you to divide the cost of your purchase on our site into four equal payments. Find all the information about this option and how to use it online here.
You will need to log into your PayPal account to proceed with the payment and confirm the shipping address. You will then be able to choose whether to charge the amount to a PayPal account-linked credit card or directly to your account balance. PayPal allows you to make payments using a variety of methods including PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.
Can I take a passenger on my e-bike?
Magicycle does not recommend carrying a passenger during a ride. This ensures safer riding conditions and improves rider maneuverability and control. However, we do offer e-bike models that are designed to carry passengers, and it is not recommended to carry more than one adult on a single ride.
Can I ride my e-bike off-road?
Of course! Almost all Magicycle Ebikes are suitable for off-road use, and we have special fat tires to provide the control you need on your ride, but note that we still have some model that was developed for other uses.