• 1.Display inaccurate indication/ When I pedal, there is no power

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    For the inaccurate indication, please check the below guide to troubleshooting.

    1) Check the voltage in the screen setting it should be 52V.


    2) Speed sensor should be set as 1.


    3) The cables on the bike should be as the video demonstrated.

    The below pic demonstrates the PAS sensor sets in the right position.

  • 2.My display just arrived and I think it's cracked. What do I do?

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    The Full Color Display arrives with a concealed layer of protective packaging film. The packaging film is added protection for the screen during shipping and transit, as well as against minimal dirt and debris scuffs while riding should you decide to leave it in place.


    If your display appears to have arrived scratched or cracked, please remove the protective film from the display. It can sometimes be difficult to lift and peel the protective film off, so exercise caution if using household tools to remove the film to avoid damaging the display.


    If you've removed the protective film and there continues to be a cosmetic concern regarding your Full Color Display, please contact us.

  • 3.What's the password of my display? Can I reset? If I forget my password, what should I do?

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    The default password is ‘1212’.


    Power-on Password Disable/Enable

    To enable or disable Start PassWord settings, press the “ + ” or the “ - ” button to select ON or OFF. ON means enabling a power-on password while OFF means disabling a power-on password. The default value is OFF.


    To enable a power-on password, choose ON and press “ i ” button to confirm and input the current password or default password’1212’. Press the “ + ” or the “ - ” button to change the number and press the “ i ” button to confirm digits one by one until the correct password is completed.


    To disable the current password, choose OFF and press “ i ” button to confirm and input the current password correctly. The screen displays ‘PassWord Canceled Successfully’. *Then the display password is restoring the default code ‘1212’.


    Power-on Password Reset

    Press the “ + ” or the “ - ” button to select ‘Reset PassWord’ and press the “ i ” button to confirm to access

    power-on password reset interface. There are 3 pages for setting up a new password:

    In the first page, please enter the current password or default password ‘1212’ correctly.

    Then it moves to the second page for inputting a new password. Press the “ + ” or the “ - ” button to increase or decrease the number and then press the “ i ” button to confirm digits one by one until a new 4-digit password is completed.

    Finally, it comes to the third page and reenter the new password again for confirmation. The screen displays, PassWord Reset Successfully,

    When switching on the E-bike system next time, please enter the new password to power on the display.


    Be sure to remember your display password, once you forget it, we cannot reset it for you, unfortunately you may need to replace a new display.

  • 4.How to see the voltage on display?

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    You can simply change the display voltage mode easily!


    SOC V represents 2 display modes of battery SOC. One is by the percent value and the other is by the Voltage value. Press the “ + ” button or the “ - ” button to choose the display method. The default view method is by the percent.


    To change slow start up settings, press “ +/- ” button to choose the value. And press the i button to confirm and store a changed setting.

  • 5.How to remove the display?

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    In this video below, you will be guided how to remove the display

    Please click here.

  • 6.How to turn on my Magicycle ebike?

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    Briefly press the power button to switch on the E-bike system. When display is on, hold the power button for 2s, the E-bike system will be switched off and no longer uses the battery power.


    After switching on the E-bike system, the display will show real-time Speed and Trip Distance by default. Press the “i” button to switch between following elements:

    * When parking the E-bike for more than 5 minutes, the E-bike system switches off automatically.

    * When the E-bike is parked for a long time, please remove the battery and keep it properly


  • 7.Backlight Display Features

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    The backlight display shows details about your bike such as battery charge, speed, and more! This guide will walk you through the various features of the backlight display. Watch the video below to learn more about the backlight display features and how to use them!

  • 8.LCD Display Features

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    The LCD display shows details about your bike such as battery charge, speed, and more! This guide will walk you through the various features of the LCD display. Watch the video below to learn more about the LCD display features and how to use them!