Enter your order number (14 digits) and the email used when you placed your order to view order status, tracking information, and more.
For a regular order, the bike will be shipped from CA warehouse via FedEx. Usually, the delivery time is 3-7 working days.
For a pre-sale order, it will be processed asap during the estimated time span.
For a multiple items order, the accessories will be shipped from China separately.
If there is no tracking information for a few days after the shipment is made, please contact us for an update.
Bikes and accessories are shipped in different packages, usually accessories are shipped from China, it takes 2-3 weeks for shipping, thank you for your patience.
If you have not received the package after EAT, please contact the after-sales team to check your package.
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