pedal assist ebike July 20,2023

The Ultimate Guide for Troubleshooting Pedal Assist System

Pedal assist is an essential function of an electric bike, which provides a customizable boost while riding. It can affect the overall riding experience and make bike rides much easier. However, encountering issues with pedal assist can be really frustrating and have a huge impact. If you are having problems concerning pedal assist, you are reading the right blog. In this post, we will cover everything you need to know about how to troubleshoot the pedal assist of your ebike.

How Does Pedal Assist Work?

To troubleshoot the pedal assist of your ebike, you should know how it works. Pedal-assist electric bikes have sensors that are usually located near the crankset and detect the pedaling and speed of the bike. There are mainly 2 types of sensors: cadence sensors and torque sensors.

When the sensor detects the pedaling motion of riders, it will send signals to the power system of the bike for activation. It can have a slight delay, which depends on the types of sensors or the ebike models you got.

When the pedal assist is activated, the bike itself will provide different levels of power output based on how the ride adjusts the pedal assist. Lower levels provide a lighter boost, while higher levels offer more significant power output.

Overall, pedal assist depends on a battery pack to store energy, which powers the motor. A controller manages the flow of electricity between the battery and the motor, interpreting the input from the sensors and adjusting the PAS level accordingly.

Ebike Pedal Assist Troubleshoot

If you are facing a situation where your pedal assist doesn’t work correctly, please follow the tips below.

1. Check out the Display

The first thing is to make sure your display is still working. Check out the information such as time, odometer, pedal assist levels, etc. If there is something wrong with this info, then the display may be broken. A broken display can have an impact on the functionality of pedal assists, and so can a low battery charge.

Also, you can verify that your settings are correctly configured, as some models offer multiple assist levels. Make sure you haven't accidentally set the assistance to the lowest level or turned it off entirely.

2. Check out the power Connection

A loose connection can cause disruption between the motor and pedal-assist system of an electric bike. Inspect all the connections, including the battery, the controller, the motor, the display, etc. All of them should be plugged in correctly without any damage or corrosion. The cables should be intact and free from any damage.

3. Inspect the Power Source

The power source here means battery. All you need to do is make sure it is functioning properly. Confirm that the battery is adequately charged and securely connected. A drained or faulty battery can result in a non-responsive pedal-assist system. You could try charging the battery fully before troubleshooting further.

4. Reset the System

If you have inspected all the components and connections without troubleshooting successfully, resetting the system is the final step you can perform. Read the user manual to find out how to reset the system of your ebikes. This process will restore all the settings and info. If you don’t want that, please try another way.

5. Turn to Experts

Maybe electric bikes are tricky vehicles for many of you guys. You don’t have to bother about that, just turn to experts as soon as possible.

Magicycle has a 24/7 customer service team. All the group members have rich expertise in electric bikes. No need to get to local stores, Magicycle is only one call away from you. If you don’t have questions about ebikes or Magicycle’s line of products, don’t hesitate to contact us at Marketing@magicyclebike or +1 213-559-1861.

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