2-Year Warranty
15-Day Return
Free shipping
Welcome To Magicycle Support
We are here to help
How Can We Help You
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Before You Buy
Questions about shipping, payment, discount, warranty and other FAQs
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After-Sales
General product support, including error codes, adjustments, and other issues
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Where Is My Order?
Track Your Order/ Order Not Received/ Missing Items
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Maintenance & Tips
Keep your bike in its best condition and improve your riding experience
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About Our Bikes
General information about our bike's features and components
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Ebike Knowledge
Basic information you need to know about what is an e-bike
Contact us
Looking for product problem solving, inquries and purchase etc?
Talk to an Expert >>Call us
Pre-Sale:
+1 213 900 7090After-Sale(PST 6PM-3AM):
+1 213-559-1861Email us
Pre-Sale:
ivy@magicyclebike.comAfter-Sale(PST 6PM-3AM):
support@magicyclebike.comWe'll get back to you within 48 hours of receiving your request.
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