What's the frame difference between the Ocelot Pro and other brands?
The down tube of the Ocelot Pro is formed by a multi-cavity oil injection process. The thickness of the tube wall is designed to be 4-5mm, while the ebike industry usually has a thickness of only 3mm, and it is a single cavity.
This technology solves the problems of insufficient strength of the step-thru model down tube in the bike industry, soft frame, handlebar shaking, and rear wheel throwing when going downhill or getting off the bike.
What's the special point of the Ocelot Pro's battery box?
①The battery box adopts the hidden design, which is integrated with the lower tube of the frame, which makes the appearance of the Ocelot Pro more elegant and smooth, evenly dividing the front and rear center of gravity of the bike to form a more compact body.
②The battery box with a dual lock design, one lock is anti-theft, and the other one is anti-fall. Prevent the battery from falling off when you‘re riding on a tough paved road, keep your battery safe.
What are the effects and functions of the hydraulic suspension front fork?
Alloy front suspension fork with lockout and adjustment, 80mm travel distance. The hydraulic suspension front fork allows the wheel to "travel" along the fork for a few inches. This dynamic movement helps absorb the jarring impact of rough terrain and gives the rider a more comfortable ride.
How fast does Magicycle Ocelot Pro go using the throttle?
The default speed setting is 20mph, Magicycle Ocelot Pro is able to reach 28mph.
How many miles can Magicycle Ocelot Pro go if going 20mph?
Generally, you can go 60 miles with throttle only and 80 miles with pedal assist.
How to reach 28 mph?
The default speed setting is 20mph, Magicyclebike is able to reach 28mph (45km).
First, press the "+" and "-" buttons at the same time. Then the setting page shows up in the display.
Second, select the "Advanced" option and press the "i" button to open the advanced setting page.
Third, select the "Power Set" option, which determines how many levels the pedal assistance provides. The default value is 0-7. Set it to 0-5 and then press the "i" button to save it. After this, a small sub-page will come up showing the voltage percentage that is put on each level of pedal assistance. Set level 5 from 96% to 100%.
Does my height suit Magicycle Ocelot Pro?
The recommended rider height is 4'10" ~ 6'2". The Lower step-thru frame and ground clearance of only 286mm, make it easier and more comfortable for riders with small heights to ride.
Can I use the throttle in pedal assist mode?
Yes, both models can be used.
How water-resistant is the Magicycle Ocelot Pro?
The Magicycle Ocelot Pro controller is IPX8, and other electronic components (Battery/ Motor) are IPX6.
What's the Ebike Classification of Magicycle Ocelot Pro?
The factory default setting of the Magicycle Ocelot Pro is Class 2, but it can be unlocked to Class 3.
What's in the Ocelot Pro gift package?
①Bike Repair Tool ($19 Value): We carefully selected the following repair tools according to our ebike features: 3 wrenches, 6 Allen Wrenches, and 1 screwdriver.
②Magicycle Full Fenders ($107.99 Value): Reducing the amount of water, mud, and grime that sprays up into your face, all over your bike and your backside is enough to warrant their use.
③Magicycle Rear Rack ($99 Value): Provides a stable framework to hold gear on your ebike.
④Front & Rear Lights ($75.98 Value): Integrated front and rear lights keep you to be seen all the time.
What kind of weather can I ride in?
Magicycle is built to the IPX6 water-resistant standard. It indicates your bike is resistant to multi-directional water splashes, meaning it is okay to ride or park your Magicycle in the rain. Light to moderate raindrops or splashes from a wet road will not harm your ebike, but be wary of harsher weather and rainfall conditions. Additionally, do not stay too long in heavy rain.
The general rule of thumb is, if weather impacts your visibility and has the possibility to affect your bike's functionality, it is likely not a safe riding condition. With that in mind, safe riding!
What's the ride modes?
Magicycle has 3 ride modes: throttle-only, pedal-assist, and pedal-only (with 7-speeds). All of them are really easy to use and you can switch between them on the go depending on the terrain, your energy levels, and how much battery you have left!
What is the recommended tire pressure of Magicycle Ocelot Pro?
Magicycle Ocelot Pro should be between Min: 5 PSI ~ Max: 30 PSI.
Usually, you can check the recommended pressure on the tire sidewall which is how much you should inflate your tires.
Does the ebike come with a charger?
Yes, our eBikes come with a charger. All Magicycle ebike comes with a 3.0A fast smart charger. Additional chargers are available on our accessories page.
Can I have a test riding before purchase?
Sure! Here is the Dealer Map. You can put your address in and choose the nearby shop for a test drive.
How long for the delivery times?
Place your electric bike order now, ship in 2 working days from the warehouse in California, and another 3-7 days delivery by FedEx.
What's the 15 days return policy?
We hope you love your bike as much as we do, but if it turns out that you need to submit a request to return a bike thatdidn't fit your needswere pleased to offer a refund within 15 days from the day you receive it. (as long as your e-bike is in an as-new condition). We suggest that you keep the boxintact for a smooth return process.