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• The battery should be recharged after each use. There is no memory effect, so you can charge the battery after short rides without damage.

• The battery can be recharged on or off the bike.

• Remove the battery by turning the key and then pulling the battery forward and up until the battery detaches from the mating receptacles.

• The charger will automatically stop charging when the battery pack is full.

• Always charge in dry locations and indoors away from direct sunlight, dirt or debris.

• Do not cover up the charger when plugged in or charging, it air cools and needs to be left in an open space. Do not charge with the charger in the inverted position which can inhibit cooling and reduce the charger's life.

• Check the charger cables, charger, and battery for damage before beginning each charge.

• The light on the charger will turn green when charge is complete and stay red while the battery charges.

• Charging normally takes 3~5 hours, however it can take longer when you first receive the bike since the battery pack is balancing.

• The battery should be recharged after each use. There is no memory effect, so you can charge the battery after short rides without damage.

• The battery can be recharged on or off the bike.

• Remove the battery by turning the key and then pulling the battery forward and up until the battery detaches from the mating receptacles.

• The charger will automatically stop charging when the battery pack is full.

• Always charge in dry locations and indoors away from direct sunlight, dirt or debris.

• Do not cover up the charger when plugged in or charging, it air cools and needs to be left in an open space. Do not charge with the charger 

in the inverted position which can inhibit cooling and reduce the charger's life.

• Check the charger cables, charger, and battery for damage before beginning each charge.

• The light on the charger will turn green when charge is complete and stay red while the battery charges.

• Charging normally takes 3~5 hours, however it can take longer when you first receive the bike since the battery pack is balancing.

Battery Range: A lot of factors may affect the miles of range, such as whether you are riding a commute or off-road, your weight, going uphill, or slope.

15 AH Battery: 30-55 Miles per charge

Generally, you will get 28 miles of range with throttle only, and 55 miles with pedal assist.

20 AH Battery: 60-80 Miles per charge

Generally, you can go 35 miles with throttle only and 80 miles with pedal assist.

Please do not worry, the sparking from the battery is normal. As long as the sparks aren't massive, don't come with smoke, and it only sparks when connections are made, there's nothing to worry about.

Battery life: 900cycles

Charging a well-cared-for, properly stored battery could potentially last the lifetime of the bike.

Actual battery performance and range depend on factors such as proper storage or how often the battery is drained and recharged.

Yes, the battery is removable, you can take it out with the key easily.

If you experience any of the following three conditions, you may need to replace the battery:

1) The voltage is abnormal, press the battery button, there is no light on the battery or none of the four lights are on at the same time, so the bike cannot be turned on.

2) Only charging for 10 minutes, the charger light shows green, and it runs out of power after 15 minutes of riding.

3) The battery light is blinking and cannot be charged

The battery weighs about 9lbs.

There might be certain bulge on few batteries due to the rough transportation, and somehow it looks like the battery is cracked, however, in most cases, it is the decal that is cracked or peeled off.

Here is an easy way to fix it.