1. Basic Battery Charging Tips

• The battery should be recharged after each use. There is no memory effect, so you can charge the battery after short rides without damage.

• The battery can be recharged on or off the bike.

• Remove the battery by turning the key and then pulling the battery forward and up until the battery detaches from the mating receptacles.

• The charger will automatically stop charging when the battery pack is full.

• Always charge in dry locations and indoors away from direct sunlight, dirt or debris.

• Do not cover up the charger when plugged in or charging, it air cools and needs to be left in an open space. Do not charge with the charger 

in the inverted position which can inhibit cooling and reduce the charger's life.

• Check the charger cables, charger, and battery for damage before beginning each charge.

• The light on the charger will turn green when charge is complete and stay red while the battery charges.

• Charging normally takes 3~5 hours, however it can take longer when you first receive the bike since the battery pack is balancing.

2. Bike Maintenence

Magicycle e-bikes are designed to be used and enjoyed in a variety of climates and conditions. As with any bike, you need to take care of your e-bike to ensure it isn’t damaged by the elements.

Park indoors whenever possible.

If you must park outdoors in rainy or wet conditions, do not do so for an extended period of time, and afterward park in a dry location to allow the bike systems to dry out.

If covering the bike with a tarp during rain, do so only temporarily, and be sure to remove the tarp once the rain has passed to allow moisture and condensation to evaporate.

Properly store your bike.

Store the bike under shelter and in an upright position for best drainage.

Avoid leaving the bike in the rain for extended periods. If exposed to rain, dry your bike afterward, and apply anti-rust treatment to the chain and other unpainted steel surfaces.

Avoid exposure to corrosive substances.

Perform Regular Maintenance

Keep up with maintenance.

When any bike is exposed to wet conditions, it will need a more frequent maintenance schedule to prevent rust and corrosion and to ensure all systems work safely.

Clean your bike as needed.

To clean your bike, wipe the frame with a damp cloth.

If needed, apply a mild, non-corrosive detergent mixture to the damp cloth and wipe the frame.

Dry by wiping with a clean, dry cloth.

Never use the spray from a hose or a high-pressure washer on your e-bike.

Take a look at our cleaning guide here for more details.

Use touch-up paint on scratches or chips.

Keep the chain clean and lubricated.

Ensure the chain is clean, lubricated, and runs smoothly. Take extra care with chain maintenance if the bike is used in wet, salty, dusty, or otherwise damaging conditions.

Get help from a local, reputable bike shop to determine which chain lubricant ("lube") is best for your local weather and riding conditions.

Avoid Moisture and Salt

Keep your electrical components dry.

Never immerse or submerge the bike or any components in water or liquid. Doing so can damage the electrical system.

Rain is designed to flow off of electrical components from top to bottom, so be sure to keep the bike upright when the bike is wet and while it is drying.

Avoid riding on the beach, in coastal areas, or in areas treated with road salt or deicing compounds.

Doing so exposes your bike to salt (or other chemicals), which is very corrosive. Exposure to salt water or deicing compounds can cause permanent, irreversible damage to electronic components.

If riding in coastal areas or in areas treated with road salt or deicing compounds, wipe down your bike frequently and wipe or spray all unpainted mechanical parts with anti-rust treatment. Damage from corrosion is not covered under warranty.

After riding your e-bike in dirty, sandy, or wet conditions, it is always a good idea to inspect your bike to make sure all components are clear of dirt, debris, and moisture. Before every ride, inspect all components to ensure they are secure and in good condition.

3. Top 4 Tips for Your Ebike Maintenance

When it comes to riding your electric bikes smoothly, ebike maintenance is a must. There are so many parts for ebikes that need to be looked after periodically. It may be kind of troublesome and complicated for many riders or those who are rarely involved in ebike maintenance but don’t worry, as you click in this page to read this article, you will learn how to do ebike maintenance.

4. When should I replace my tire?

How long your eBike tires last is dependent on a few factors—rider weight, terrain, vehicle weight, and riding habits all impact the life of your tires. Still, the average lifespan of e-bike tires is about 1,000 to 3,000 miles.

The following are some warning signs that it's time to replace your tire:

  • The tread looks worn out
  • There are cracks in the tire wall
  • Cords are showing and/or there are cuts in tread in the sidewall
  • Any cracks shown on the sides of the tire