Repair Service

At Magicycle, we understand that buying an eBike online can come with concern about where and how your bike will be serviced. Don’t worry, we will never leave your problems behind. To keep you riding Magicycle in peace of mind, our ebikes come with a various of service options tailored to your lifestyle.

On-site Repair

Wondering how to get your ebike repaired? Our best partner-Velotooler, will send a professional bicycle mechanic direct to your doorstep! Ensure you enjoy the ride out of trouble is always our first duty.

Online Help Center

Magicycle online help centre offers a wide array of information that can help you explore more details about our two models. we're confident you'll find what you're looking for. We have online resources for any situation, from noisy brakes to basic chain cleaning.

Local Bike Shop Cooperator

Currently, we are still seeking the reputable bike shops as our cooperators, stay tuned!