A few months ago, I bought an Ocelot ebike from website. This ebike performs very well and I feel very comfortable while riding it. So I often take it out and enjoy nature. But one day, when I was planning to go out for a ride, I found that my ebike key was missing. In response, I approached Magicycle for their help. They told me that they could customize the key, and that solved my problem. Thank you Magicycle!